Maxol, McGonigle’s Muff has been awarded Store of the Year in the Maxol Excellence Awards for the second consecutive year. Maxol, Ireland’s leading family owned forecourt and convenience retailer announced the winners of its 2017 - 2018 Excellence Awards, which took place at The Maxol Retail Conference in The K Club, Co. Kildare recently. The Excellence Awards promote and reward excellence in retail standards, customer experience and community engagement throughout the Maxol network of 231 service stations.
For ‘hero’ stores that display truly exceptional efforts, The Maxol Group awards the title, ‘Store of the Year’. This title is awarded based on scores achieved in each of the three Excellence Award categories of Best Standards, Customer Experience, and Community Engagement. Maxol believes in shining a spotlight on outstanding retailers for their consistent excellence.
The McGonigle’s service station once again achieved the highest scores across all Maxol audits, mystery shopper visits and community engagement, while also raising money for Aware, Maxol’s charity partner and other local initiatives. One such charity endeavour was staff member, Niamh McColgan winning the race for ‘Mayor of Muff’, an annual fundraising effort. McGonigle’s was delighted to sponsor and support Niamh’s campaign by hosting a ‘Fun Day’ for children at the forecourt, and donating a hamper for a raffle.
Joe McGonigle, owner of Maxol Service Station, Muff said:
“We are thrilled to have won this award again. At Maxol McGonigle’s, we pride ourselves on being right at the heart of the community so it’s really important to us to always surpass our local customers’ expectations. Of course, this award wouldn’t be possible without my superb staff, who I’d like to thank for their hard work and dedication. We owe this consecutive win to our extended team, who go above and beyond to embody the Maxol values.”
Congratulating the winners, Maxol Regional Manager, Norman Graham said:
“I would like to congratulate Maxol McGonigle’s and their staff for consistently reaching the highest standards across the board in the Maxol Excellence awards. As we can see from their consecutive wins in Maxol’s most prestigious award category, the team at Maxol McGonigle’s go that extra mile in everything they do, ensuring every visit to their forecourt is a memorable experience. Well done to Joe and Marie, their team and staff member, Niamh McColgan who are all excellent ambassadors for Maxol.”
The Maxol Excellence Awards are now in their 21st year. Awards were presented on merit in the following categories; Excellence in Community Engagement; Customer Experience; Best Standards; and Store of the Year.