Maxol, Ireland’s leading family owned forecourt and convenience retailer recently announced the winners of its 2017 - 2018 Excellence Awards, at the company conference at the K Club in Co, Kildare. Souhan’s Maxol Service Station, Trim has been honoured in the ‘Excellence in Customer Experience’ category.
The Excellence Awards promote and reward excellence in retail standards, customer experience, and community engagement throughout its network of service stations across the island of Ireland.
Nicola Souhan, one of the owners of Souhan’s Maxol along with Ena Souhan, said:
“We are delighted to have won this award for the second year in a row! And we are very happy to have won a place on the Maxol incentive trip later this year. At Maxol Souhan’s, we aim to exceed our customers’ needs and expectations. This wouldn’t be possible without our great team and I would like to take this opportunity to thank our staff for their hard work and dedication.”
Congratulating the winners, CEO of the Maxol Group, Brian Donaldson said:
“I would like to congratulate Nicola, her family, and all of the employees at Souhan’s for reaching the highest standard of excellence in terms of customer experience at the Maxol Excellence Awards. Nicola and her entire team truly focus on the experience at their station from the customers’ point of view, and go that extra mile to make every visit a memorable experience. We are delighted to partner with Nicola and Ena and enjoyed celebrating their success recently at the conference. Well done to the Souhans and their team, who are excellent ambassadors for Maxol.”
The Maxol Excellence Awards are now in their 20th year. Awards were presented on merit in the following categories; Excellence in Community Engagement; Customer Experience; Best Standard; and Store of the Year.