Muff Meets Maxol's Highest Expectations
MUFF MEETS MAXOL’S HIGHEST EXPECTATIONS
Joe and Marie McGonigle, owner operators of Maxol’s service station in Muff and staff have been named the Maxol All Ireland Staff Team of the Year.
The team won the award against stiff competition from over 225 Maxol service stations across the island of Ireland and received €1,000 at a special presentation by Area Manager Ronnie Downey and Des Duffy, Retail Manager-Ireland.
The accolade which forms part of Maxol’s Optimum Standards awards scheme promotes and recognizes excellence in retail standards and customer care throughout its entire network of service stations.
Judging is conducted via formal inspections by Maxol senior management at participating Maxol stations throughout the year. In addition an independent agency conducts mystery motorist visits to observe and report on the quality of service offered to customers.
The management and staff at Muff are no strangers to these awards and have performed consistently well in previous years. The team have already picked up an award for top Maxol/Mace Retailer of the Year in 2002 and also the All Ireland Retailer of the Year in 2001.
Commenting at the presentation of the award, Ronnie Downey, Maxol Area Manager, said:
“To win an all Ireland award once is a great achievement but twice shows that the staff have a total commitment towards customer care. I would like to congratulate Joe, Marie and their team for the third year running and commend them for their consistently high shop and forecourt standards.”
The scheme was developed in 1992 to ensure that the best levels of service and amenities were maintained on Maxol forecourts and focuses on quality retailing, operating procedures and premium customer care.